Cookie Policy
Last updated: 6/15/2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies.
2. How We Use Cookies
Blockhead Hosting uses cookies for the following purposes:
- To provide essential website functionality
- To remember your login status and preferences
- To analyze website traffic and performance
- To personalize your experience
- To provide targeted advertising (with your consent)
- To detect and prevent fraud
- To comply with legal obligations
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
- Authentication: Keep you logged in to your account
- Security: Protect against cross-site request forgery
- Session Management: Maintain your shopping cart and preferences
- Load Balancing: Distribute traffic across our servers
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Google Analytics: Website traffic analysis
- Performance Monitoring: Page load times and error tracking
- User Behavior: How users navigate our site
- A/B Testing: Testing different versions of our pages
Functionality Cookies
These cookies enhance your experience by remembering your choices.
- Language Preferences: Remember your selected language
- Theme Settings: Dark/light mode preferences
- Form Data: Remember information you've entered
- Notification Preferences: Your communication settings
Marketing and Advertising Cookies
These cookies are used to deliver personalized advertisements (requires consent).
- Google Ads: Personalized advertising
- Facebook Pixel: Social media advertising
- Retargeting: Show relevant ads on other websites
- Conversion Tracking: Measure advertising effectiveness
4. Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | User session management | Session | Essential |
| auth_token | User authentication | 30 days | Essential |
| theme_preference | Dark/light mode setting | 1 year | Functionality |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _gid | Google Analytics tracking | 24 hours | Analytics |
| _fbp | Facebook advertising | 3 months | Marketing |
5. Third-Party Cookies
Some cookies are set by third-party services that appear on our website:
Analytics Services
- Google Analytics: Website performance and user behavior analysis
- Hotjar: User interaction heatmaps and session recordings
- Mixpanel: Advanced user behavior tracking
Advertising Services
- Google Ads: Personalized advertising and conversion tracking
- Facebook Pixel: Social media advertising and retargeting
- Twitter Ads: Social media advertising
Support and Communication
- Intercom: Live chat and customer support
- Zendesk: Support ticket management
- Mailchimp: Email marketing and newsletters
6. Cookie Consent and Management
Your Choices
You have several options for managing cookies:
- Use our cookie consent banner to accept or reject specific types of cookies
- Adjust your browser settings to block or delete cookies
- Use browser extensions that block tracking cookies
- Opt out of specific advertising networks
Cookie Consent Manager
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by visiting our Privacy Center.
7. Browser Settings
You can also control cookies through your browser settings:
Popular Browsers
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Important Note
Disabling essential cookies may affect the functionality of our website. Some features may not work properly if cookies are completely disabled.
8. Mobile App Tracking
If you use our mobile application, we may use similar technologies:
- Device identifiers: Unique identifiers for analytics and advertising
- Local storage: Store preferences and data locally on your device
- Push notifications: Send relevant updates and notifications
- App analytics: Understand how you use our mobile app
9. Data Protection and Privacy
Cookie data is processed in accordance with our Privacy Policy and applicable data protection laws:
- We implement appropriate security measures to protect cookie data
- We do not sell personal data collected through cookies
- We retain cookie data only as long as necessary for stated purposes
- We respect your rights under GDPR, CCPA, and other privacy laws
10. Opt-Out Links
You can opt out of specific tracking services:
- Google Analytics: Google Analytics Opt-out
- Google Ads: Google Ads Settings
- Facebook: Facebook Ad Preferences
- Network Advertising Initiative: NAI Opt-out
11. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will:
- Post the updated policy on our website
- Update the "Last updated" date at the top of this policy
- Notify you through our website or email for significant changes
- Request new consent if required by law
12. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
- Email: privacy@blockheadhosting.com
- Support: support@blockheadhosting.com
- Address: [Your Business Address]
For more information about how we process your personal data, please see our Privacy Policy.