Terms of Service

1. Acceptance of Terms

By accessing or using Blockhead Hosting services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Service Description

Blockhead Hosting provides Minecraft server hosting services, including but not limited to:

• Minecraft server hosting and management
• Server control panel access
• Technical support and assistance
• Backup and restoration services
• DDoS protection and security features

3. Account Registration and Security

To use our services, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 13 years old (or have parental consent)
• Not share your account with others
• Notify us immediately of any security breaches

4. Acceptable Use Policy

You agree not to use our services to:

• Host illegal, harmful, or offensive content
• Engage in activities that violate applicable laws
• Attempt to gain unauthorized access to our systems
• Distribute malware, viruses, or harmful code
• Engage in spamming or phishing activities
• Use excessive server resources that impact other users
• Host content that infringes intellectual property rights
• Engage in harassment, hate speech, or discrimination

5. Payment and Billing

Payment Terms

• All fees are due in advance and are non-refundable unless otherwise stated
• Services are billed monthly or according to your selected plan
• Prices are subject to change with 30 days notice
• Failed payments may result in service suspension

Refund Policy

• New customers may request a refund within 24 hours of initial purchase
• Refunds are processed to the original payment method
• No refunds for partial months or add-on services
• Abuse of refund policy may result in account termination

6. Service Availability and Support

We strive to provide high availability but do not guarantee 100% uptime. We provide:

• Best effort service availability
• Technical support via our ticketing system
• Scheduled maintenance with advance notice
• Emergency maintenance as needed

7. Data and Backups

While we provide backup services, you are responsible for:

• Maintaining your own backups of important data
• Ensuring your content complies with these terms
• Data loss due to your actions or account termination

We retain the right to delete data from terminated or suspended accounts after 30 days.

8. Intellectual Property

You retain ownership of your content. By using our services, you grant us a limited license to:

• Host and serve your content
• Perform necessary technical operations
• Comply with legal requirements

You agree not to infringe on the intellectual property rights of others.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your data. By using our services, you consent to the collection and use of information in accordance with our Privacy Policy.

10. Suspension and Termination

We may suspend or terminate your account for:

• Violation of these terms
• Non-payment of fees
• Illegal or harmful activities
• Technical or security reasons

You may terminate your account at any time by contacting support. No refunds are provided for early termination.

11. Limitation of Liability

To the fullest extent permitted by law, Blockhead Hosting shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business interruption
• Service interruptions or outages
• Third-party actions or content

Our total liability shall not exceed the amount paid for services in the preceding 12 months.

12. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Governing Law and Disputes

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

14. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email or through our website. Continued use of our services constitutes acceptance of the updated terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

• Email: legal@blockheadhosting.com
• Support: support@blockheadhosting.com
• Address: [Your Business Address]