Acceptable Use Policy

Last updated: 6/15/2025

1. Introduction

This Acceptable Use Policy ("AUP") defines the acceptable use of Blockhead Hosting's services and applies to all users of our Minecraft server hosting platform. Violation of this policy may result in service suspension or termination without refund.

2. Prohibited Activities

Illegal Activities

You may not use our services for:

  • Any activity that violates local, state, national, or international laws
  • Hosting or distributing illegal content
  • Copyright infringement or intellectual property violations
  • Fraud, identity theft, or financial crimes
  • Drug trafficking or illegal substance distribution
  • Money laundering or tax evasion schemes

Harmful Content

  • Malware, viruses, trojans, or other malicious software
  • Content that promotes violence, terrorism, or illegal activities
  • Harassment, stalking, or threatening behavior
  • Hate speech, discrimination, or content promoting intolerance
  • Adult content or sexually explicit material
  • Content that exploits or harms minors

Network Abuse

  • DDoS attacks or distributed denial of service attempts
  • Port scanning, network probing, or vulnerability testing of external systems
  • Unauthorized access attempts to other systems or networks
  • Spamming, unsolicited email, or bulk messaging
  • Phishing or social engineering attacks
  • Cryptocurrency mining without explicit permission

Resource Abuse

  • Excessive CPU, RAM, or bandwidth usage that impacts other users
  • Running services unrelated to Minecraft hosting
  • File sharing or hosting of large media files
  • Backup or storage services for external data
  • Proxy or VPN services

3. Account Security and Responsibility

Users are responsible for:

  • Maintaining the security of their account credentials
  • All activities conducted under their account
  • Monitoring and moderating content on their servers
  • Implementing appropriate security measures
  • Reporting security incidents promptly
  • Ensuring compliance with applicable age restrictions

4. Intellectual Property

Users must respect intellectual property rights and:

  • Only use authorized Minecraft versions and modifications
  • Comply with Minecraft's End User License Agreement (EULA)
  • Respect copyrights, trademarks, and patents
  • Not distribute pirated software or content
  • Obtain proper licenses for any commercial use

5. Reporting Violations

To report violations of this Acceptable Use Policy:

  • Email: abuse@blockheadhosting.com
  • Include detailed information about the violation
  • Provide evidence or screenshots if applicable
  • We will investigate all reports promptly and confidentially

6. Enforcement Actions

Violations may result in the following actions:

Warning

For minor or first-time violations, we may issue a warning with instructions to correct the issue.

Temporary Suspension

Services may be temporarily suspended pending investigation or correction of violations.

Permanent Termination

Serious violations or repeated offenses may result in permanent account termination without refund.

Legal Action

Illegal activities may be reported to appropriate authorities and may result in legal proceedings.

7. Appeal Process

If you believe an enforcement action was taken in error:

  • Contact support@blockheadhosting.com within 30 days
  • Provide detailed explanation and evidence
  • Appeals will be reviewed by our management team
  • Final decisions will be communicated within 5 business days

8. Monitoring and Investigation

Blockhead Hosting reserves the right to:

  • Monitor network traffic for security and performance purposes
  • Investigate suspected violations of this policy
  • Access account information when necessary for investigations
  • Cooperate with law enforcement when required
  • Implement automated security measures and filtering

9. Updates to This Policy

We may update this Acceptable Use Policy at any time. Users will be notified of significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

For questions about this Acceptable Use Policy:

  • General Questions: support@blockheadhosting.com
  • Abuse Reports: abuse@blockheadhosting.com
  • Legal Inquiries: legal@blockheadhosting.com